PinnedMurshidha IshakinBootcamp3 types of customer journey maps and when to use themEach journey map is useful at different points of your projects. Find out how you can use them effectively in your CX projects.7 min read·Dec 6, 2022----
Murshidha Ishak3Rs that elevate your customers’ experienceEvery customer journey has a web of interconnected touchpoints. Capture your audience with these 3Rs.4 min read·Mar 4, 2024----
Murshidha IshakTop 3 free SaaS(y) tools for PMsFree SaaS tools every project or product manager should have in their arsenal5 min read·Jan 31, 2024----
Murshidha Ishak5 one-minute ‘hacks’ to overcome imposter syndromeThese ‘hacks’ helped me find happiness at work and get onboarded faster despite remote work.4 min read·Dec 30, 2023----
Murshidha IshakinBootcampFuture of CX rests on humanity-centered designDesigning for the world we need tomorrow, today.5 min read·Dec 21, 2023----
Murshidha IshakUnlocking the Potential of the LUMA System to Design Citizen-Centric PoliciesA Human-Centred Design System to design effective government policies4 min read·Oct 19, 2023----
Murshidha Ishak5 x 5 x 5 — Productivity HacksHere 5 practices, 5 minutes per day, that saved me at up to 5 hours a week (5x5x5)!5 min read·Oct 18, 2023----
Murshidha IshakinBootcamp5 Insights from My First 6 Months in DesignOpsUnlocking the Secrets of Scalable DesignOps4 min read·Sep 18, 2023----
Murshidha IshakThe Power of Public Service Experience: 5 Valuable Skills they bring to the Private SectorMake your next hire someone with Public Sector Experience!4 min read·Aug 30, 2023----
Murshidha IshakHumanising Digital ExperiencesWhy more tech-solution providers and IT companies need to embrace human-centred design when solving problems7 min read·Dec 10, 2022----